Where to send returns
Do not send returned products to our address. Returns must go to the return address provided by the seller you ordered from, which you can find on the seller's website, your order confirmation email, or the packing slip.
How to start a return
Contact the seller's customer service with your order number and request a return authorization. Many brands offer a satisfaction guarantee or a return window (often 30-60 days); the exact terms are listed in the seller's own return policy.
Return shipping and who pays for it
Return shipping instructions and costs are set by the seller. In most cases the customer pays return shipping unless the item arrived damaged, defective, or incorrect, in which case the seller usually covers it. Always check the seller's policy before shipping a return.
Refunds
Refunds are issued by the seller to your original payment method once they receive and process the return.
Need help?
If you cannot reach a seller about a product you found through our site, contact UAB Modon Media, Klaipėdos pl. 49-4, LT-00128 Palanga, Lithuania, phone +370 663 88128, email info@modonmedia.com and we will try to point you to the right contact.